Optigrants — Canadian Grant Consulting

1. Who We Are

Optigrants Inc. ("Optigrants", "we", "us", or "our") is a Canadian grant consulting firm. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

We collect information you provide directly, including:

Contact information (name, email, phone number)
Organization details (name, type, province, sector, size, revenues)
Documents you upload to our secure portal
Communications with our team

We also collect limited technical data (IP address, browser type, pages visited) for security and analytics purposes.

3. How We Use Your Information

To assess your eligibility for grant programs
To prepare and submit grant applications on your behalf
To communicate with you about your file
To improve our services and platform
To comply with legal obligations

4. Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where the law permits or requires otherwise. You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.

5. Data Sharing

We do not sell your personal information. We may share it with:

Funding bodies, as required to submit applications on your behalf
Service providers who assist in operating our platform (under confidentiality agreements)
Law enforcement or regulators, if required by law

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your data at any time through your account settings or by contacting us.

7. Security

We use industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. No system is 100% secure; we encourage you to use a strong password and keep your credentials confidential.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at privacy@optigrants.com or use the Privacy Center in your client portal.

9. Contact

For privacy-related inquiries, contact our Privacy Officer at privacy@optigrants.com.